Frequently Asked Questions

What is the latest information on the coronavirus?

The information is changing constantly.  Our practice adheres to the guidelines and recommendations of the CDC who update the protocols on a daily basis.  Information is available here:

Testing | CDC

Can I get the Covid-19 vaccine at your offices?

No, the vaccine hasn’t been distributed to our offices.  Your best course of action is to access health.pa.gov

Can I pay my bill online?

Yes! We are pleased to offer online bill pay through the Phreesia platform. Simply click the link below to be taken to our online payment page.

Make a Payment

Are any of your offices open in the evenings or weekends?

Yes, all of our offices have evening hours and some of the offices are open on Saturdays and Sundays. Please visit our office locations page to see information on the hours the offices are open.

How can I receive help if I need services after your offices are closed?

After-hours care is available by calling one of the office phone numbers shown below. You will be transferred to the Medical Bureau and a provider will be contacted to respond to your medical needs.

Campus Office – 717-431-3000
Chestnut Street Office – 717-295-3317
Franklin Street Office – 717-295-2323
Leola Office – 717-656-2331
Quarryville Office – 717-786-1202

I was contacted by 'MD Revolution', why?

MD Revolution is a third party company who provides Chronic Care Management services to patients with Medicare and at least 2 chronic medical conditions. For more information please visit our Diamantoni & Associates RevUp Homepage or call (717) 312-4425.

What insurances do you accept?

We accept a variety of medical insurances including many Medicare replacement plans and Pennsylvania Medicaid plans.  For a complete list, please call one of our offices.  We also participate with worker’s compensation as well as auto insurances.

Do I need to pay my copay at the time of my visit?

Yes, copays are collected when you check in for your appointment.

What type of payments do you accept?

We accept Cash, Checks, MasterCard, VISA, Discover Card and American Express.

How can I reach your Billing Office?

The Billing Office can be reached by calling 717-295-7109. The phone lines are open from 8 a.m. to 3 p.m., Monday through Friday.

What type of services do you provide?

We provide a wide variety of services to care for our patients. Please see the “Our Services” page to see a list of the services we provide.

What hospitals do you work with?

We provide services at Lancaster General Health and Lancaster Regional Medical Center.

Can I obtain a flu shot at your offices?

Yes, all of our medical offices have flu vaccine available for our patients. To schedule an appointment to obtain your flu vaccine, please visit our office locations page to see information on the hours the offices are open.