Questions & Answers


Are any of your offices open in the evenings or weekends?

Yes, all of our offices have evening hours and some of the offices are open on Saturdays and Sundays. Please visit our office locations page to see information on the hours the offices are open.


How can I reach your Billing Office?

The Billing Office can be reached by calling 717-295-7109. The phone lines are open from 8 a.m. to 3 p.m., Monday through Friday.


How can I receive help if I need services after your offices are closed?

After-hours care is available by calling one of the office phone numbers shown below. You will be transferred to the Medical Bureau and a provider will be contacted to respond to your medical needs.

PHONE NUMBERS
Campus Office – 717-431-3000
Chestnut Street Office – 717-295-3317
Franklin Street Office – 717-295-2323
Leola Office – 717-656-2331
Quarryville Office – 717-786-1202


Do I need to pay my copay at the time of my visit?

Yes, copays are collected when you check in for your appointment.


What type of payments do you accept?

We accept Cash, Checks, MasterCard, VISA, Discover Card and American Express.


What type of services do you provide?

We provide a wide variety of services to care for our patients. Please see the “Our Services” page to see a list of the services we provide.


What hospitals do you work with?

We provide services at Lancaster General Health and Lancaster Regional Medical Center.


Can I obtain a flu shot at your offices?

Yes, all of our medical offices have flu vaccine available for our patients. To schedule an appointment to obtain your flu vaccine, please visit our office locations page to see information on the hours the offices are open.